Corp Management & CSR
Toward an exciting
future
Challenge Today for an Exciting Tomorrow.
With the USCO Group motto of “Toward an exciting future” as our guide, we strive to provide the most effective support to companies working to achieve their dreams.
Following this motto, DMC provides touchscreens with novel potential to create happiness and a brighter future for all.
Corporate Philosophy
DMC strives to achieve sustainable growth while promoting happiness throughout society.
Corporate Philosophy
Structure
DMC considers its corporate philosophy the heart and soul of its business activities. Following this philosophy, all employees work together to contribute to the affluence and sustainability of the society we serve.
-
-
1) Management Policy
- We promote fair, transparent and freecompetition and strive to ensure appropriate transactions in accordance with rules and principles.
- We work on procurement, production and sales with social and environmental consideration that contribute to the realization of a sustainable society.
- We provide customers with the best value to ensure mutual growth.
- We respect the individuality of all employees as we provide a safe and secure working environment for mutual growth through sustainable business.
- We respect the culture and customs of our neighbors around the world as we strive to contribute to the development of society through sustainable business growth.
2) Action Agenda
Pursuing cooperation between Indonesia and Japan, DMC establishes trusting customer relationships and maintains stable profits.
-
- - Prioritizing employee happiness while contributing to regional society
- - Promoting regional employment
- - Investing profit into next-generation business
-
- - All employees improve themselves while helping others to improve.
- - Employees take responsibility for their current and future roles as they take effective action.
3) Action Plan FY2021
Ambidextrous management Securing overwhelming profits through the deepening of businesses and a shift to the next generation (products / services / human resources)
4) Daily Activities (Practice items designed to create the future)
We list day-to-day work attitudes in Practice Items to Create the Future.
All employees recite these together at morning assemblies to increase their awareness and ensure that they are put into practice.
DMC CSR
CSR Concept
DMC touchscreens are used in indicators, industrial-use monitors, machine tools, measurement devices as well as in KIOSK and other terminals. Recently, expanded use in public services includes medical devices, ticket machines, and digital signage, showing the important social responsibility that DMC has accepted.
We recognize that providing products, solutions and other services, returning our business achievements to society, and sincerely performing business activities while assuring product safety and security, environmental conservation, compliance with laws and regulations, respect for human rights, and fair and equitable transactions lead to the fulfillment of our social responsibility.
We also recognize that participating in regional activities is an extremely important social responsibility, and we are always on the lookout for more ways to be involved.
CSR Promotion Structure
DMC has established a CSR promotion structure centering on its CSR Secretariat to uniformly promote a wide range of approaches by individual departments and divisions. The CSR Secretariat is directed by the president to ensure that top management is directly involved in the operation of CSR activities. DMC has also established a structure to discuss and report important CSR matters at management meetings to promote uniform approaches for both management and CSR.
-
-
DMC leverages multidisciplinary cooperation with departments and divisions in charge of CSR to ensure effective product safety and security, respect for human rights, labor practices, supply chain management, environmental conservation, and regional contribution. The CSR Secretariat provides full support for these activities.
In FY2020, we held CSR seminars on the importance of the human rights policy and supply chain management for newly hired employees to promote in-house CSR activities. Employees in managerial positions recognized issues through the confirmation of progress in CSR promotion at each division to increase the awareness of employees about CSR activities.
Relationship with
Stakeholders
Stakeholder Engagement
DMC strives to communicate with stakeholders through a wide range of systems to ensure that it remains a company capable of contributing fully to the society we serve. We report opinions of our stakeholders to the top management and reflect them to management activities with stakeholder engagement as the top priority.
Stakeholders | Details | Major Responsibilities and Issues | Means of Communication |
---|---|---|---|
Customers | DMC sells touchscreens to distributors and manufacturers around the world. |
• Manufacturing high-quality and safe products • Disclosing product information • Designing environmentally friendly products • Stable supply of products and provision of support |
• Communication from product development to supply • Providing solutions • Contact information • Customer satisfaction surveys • Direct visits by the President |
Shareholders & Financial Institutions |
DMC’s sole shareholder is its parent company, USCO Corporation. |
• Improvement of corporate value • Appropriate return of profits • Timely and appropriate information disclosure |
• Shareholders meeting / Financial settlement briefing • Shareholder meeting reports |
Suppliers | DMC strives to realize a sustainable society with suppliers manufacturing ingredients and parts that DMC procures for touchscreen production. |
• Stable ordering • CSR promotion throughout the supply chain |
• Factory audit • Periodical discussions • CSR procurement questionnaires • Contact information |
Employees | DMC has 703 employees in Japan and Indonesia. |
• Ensuring a safe and secure working environment • Respect for human rights • Respect for diversity • Development and utilization of human resources |
• Hotline • Personnel affairs division • Safety and Health Committee • Labor Union (Indonesia) and periodical meetings • Joint Japan-Indonesia interactions and other events |
Regional Society |
DMC business activities vitalize the areas we serve while respecting regional cultures and customs around the world. |
• Social contribution through business • Through cooperation with local businesses Regional vitalization • Respect for regional cultures and customs • Protection of the regional environment • Creation of employment |
• Regional volunteer activities • Interactions with local businesses • Factory visits • Support for restoration from disasters • Contact information • Internship system and school visits in the local communities |
Supervisory authorities & Local governments |
DMC understands the laws and regulations of each country where we conduct business. We also interact with regional governments to vitalize local areas. |
• Compliance to laws and regulations • Cooperation to solve social issues • Regional vitalization through cooperation with local governments |
• Making proposals to solve social issues • Information exchange with local governments |
Approaches to
Sustainable Development
Goals (SDGs)
DMC places a priority on responding to the needs and requests of its business partners, customers, and other stakeholders through its business to fulfill its social responsibility and promote approaches to the sustainable development goals (SDGs) adopted by the United Nations.
What are SDGs?
The SDGs comprise 17 goals and 169 targets set by the United Nations in September 2015 in “Transforming our World: the 2030 Agenda for Sustainable Development.” Under the leadership of the United Nations, many countries have pledged their cooperation to address social and economic development issues such as poverty, gender equality, and social justice within the 15 years from 2015 to 2030 with the hope of realizing a world in which no one is left behind.

Relationship between SDGs and DMC Business
We compare major DMC approaches with SDGs.
Related Goals | DMC Approaches with SDGs |
---|---|
Ensure healthy lives and promote well-being for all at all ages
|
|
Ensure inclusive and equitable quality education and promote lifelong learning opportunities for all
|
|
Achieve gender equality and empower all women and girls
|
|
Promote sustained, inclusive and sustainable economic growth, full and productive employment and decent work for all
|
|
Reduce inequality within and among countries
|
|
Realize the development of comprehensive, safe, resilient and sustainable cities and living environments
|
|
Ensure sustainable consumption and production patterns
|
|
Take urgent action to combat climate change and its impact
|
|
CSR Mid- and Long-term Policies
DMC established FY2018 CSR Mid- and Long-term Policies to promote CSR activities. We share annual goals, issues, and improvement plans among all employees and implement the PDCA cycle aiming to achieve goals.
Fields | CSR Items | Mid- and Long-term Policies | FY2020 Targets |
Assess- ment |
FY2020 Achievements | FY2021 Targets | Contribution to SDGs |
---|---|---|---|---|---|---|---|
Product Safety & Security |
Product Safety & Security |
Continual operation of quality management system | Reducing serious complaints | ○ |
|
Reducing compensation for complaints by 27% compared with the previous year |
|
Respect for Human Rights |
Human Rights Protection |
Establishment and operation of the system that develops human rights awareness | Providing employee seminars to raise awareness of human rights: 100% attendance rate | ○ |
|
|
|
Labor Practices |
Promotion of Diversity |
DMC develops and utilizes a wide variety of human resources to reinforce diversity management. |
|
○ |
|
|
|
Work-life Balance |
DMC strives to maintain a working environment that allows employees to maintain a good work-family balance. |
|
△ |
|
|
|
|
Human Resource Cultivation |
DMC develops the abilities of employees to develop human resources that support business activities. |
|
△ |
|
|
|
|
Work Environment Safety |
DMC promotes the health and safety of employees and conducts vigorous business management. |
|
△ |
|
|
|
|
Sustainable supply chain management |
CSR Procurement |
DMC promotes supplier compliance with CSR procurement guidelines and expands application to new customers. |
|
× |
|
|
|
Environmental Conservation |
Environmental Conservation |
DMC effectively uses energy and resources and contributes to environmental conservation through recycling and the reduction of waste. |
|
○ |
|
|
|
Regional Contribution |
Contribution to Regional Society |
|
|
△ |
|
|
|
Management Structure |
Corporate Governance |
DMC ensures transparency and fairness in its business activities, continues sustainable growth and increases corporate value. | Promoting transparent management through the provision of opportunities to communicate with stakeholders (employees, partners, local residents, shareholders, etc.) more than the previous year. | ○ |
|
Promoting transparent management through the provision of opportunities to communicate with stakeholders (employees, partners, local residents, shareholders, etc.) more than the previous year. |
|
Compliance | DMC understands and follows both domestic and overseas laws, regulations, and customs, and it take action with a spirit of high corporate ethics. |
|
○ | Held web seminars, including compliance (Rate of participation of full-time employees: 100%) |
|
|
|
CSR Management |
DMC promotes CSR management responding to the needs of and requests from stakeholders and society. | Reviewing CSR mid-term policies and promoting goal achievement | △ | Established the revised plan for CSR mid-term policies | Reviewing CSR mid-term policies and promoting goal achievement | - |
- *1 Due to shutdown periods for prevention of COVID-19
- *2 Overtime is expected to increase due to urgent task.
- *3 Contract employees have interview with immediate managers.